Welcome to Eriteach. We are committed to protecting the privacy of our users and instructors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our website (https://www.eriteach.com) and its services, you agree to the terms and conditions of this Privacy Policy.
Information Collection
We collect personal information from users in the following ways:
a. Registration and Account Information: When you register on our site, we collect your name, email address, and password. You may also choose to provide additional information, such as a profile picture and information about your interests.
b. Payment Information: When you enroll in a course, we collect payment information, such as credit card details or Google Pay account information, to process your payment.
c. User-generated Content: We collect information you share in forums, groups, and other interactive features on our site.
d. Appointment Form: When you fill out our appointment form, we collect your name, email address, and phone number.
e. Microsoft Clarity Analytics: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.”
Information Use
We use your personal information to:
a. Provide and improve our services.
b. Process payments and manage your account.
c. Communicate with you about your account, courses, and other relevant updates.
d. Monitor and analyze user behavior for site optimization and improvement.
e. Respond to your inquiries and provide customer support.
Information Sharing and Disclosure
We may share your information with third-party service providers to perform functions on our behalf, such as payment processing, analytics, and hosting services. We also reserve the right to disclose your information if required by law or if we believe that disclosure is necessary to protect our rights or comply with legal processes.
Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
User Rights
You have the right to access, modify, or delete your personal information. You can update your profile, reset your password, and manage your account settings through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us using our contact methods we have available on our website.